111 Application Form

Complete this application form if you want us to consider you (or someone you are applying on behalf of) to be covered by the 111 Contact Code.

This form can only be completed by one of the following people:

  • a customer (the account holder);
  • a person who is listed as an authority on the customer's account; or
  • the customer or person listed as an authority on the customer's account on behalf of someone who occupies the premises where the phone service is supplied.

Instructions for completing this form:

  1. Fill in Parts A, B and C of the form.
  2. Complete the declaration in Part D of the form.
  3. Submit the completed form.

    Part A: Personal Details


    Yes (fill out 3a)No (Go to Q2)


    Yes (fill out 3a and 3b)No *You must be added as an authority to the customer’s account before you make this application

    3a. Details of customer





    MrMsMrsMissDrOther, please specify







    3b. Details of person listed as an authority on the customer’s account

    Please only fill out this section if you are not the customer





    MrMsMrsMissDrOther, please specify






    Home phoneMobileMailEmail


    I am applying to be covered by the 111 Contact Code (Go to Part B)I am applying on behalf of someone else (fill out 5a)

    5a. Details of person who wants to be covered by the 111 Contact Code

    Please only fill out this section if you are applying on behalf of someone else





    MrMsMrsMissDrOther, please specify

    How to complete Part B

    1. Read Guidance Note 1.

    2. Complete Q6 and Q7

    Part B: Information on the person at particular risk


    HealthSafetyDisability

    PermanentTemporary

    If you selected ‘Temporary’, what is the estimated period of time the category of particular risk will apply to the person?

    How to complete Part C

    1. Read Guidance Note 2.

    2. Complete Q8.

    Part C: Supporting information


    Sufficient evidence to support that you (or the person you are applying on behalf of) is (or will become) at particular risk of requiring the 111 emergency service (fill in 8a)Details of a nominated person we can contact to verify that you (or the person you are applying on behalf of) is (or will become) at particular risk of requiring the 111 emergency service (fill in 8b and 8c)

    Please describe the supporting evidence you are providing:



    8b. Details of nominated person

    Details of a nominated person we can contact to verify that you (or the person you are applying on behalf of) is (or will become) at particular risk of requiring the 111 emergency service









    8c. Declaration regarding nominated person

    Please note that if you are making this application on behalf of someone else, before completing this declaration, you must have received permission from that person to authorise us to contact the nominated person

    • I authorise Telesmart Ltd to contact (Full name of nominated person) for the purposes of verifying that I (or the person I am applying on behalf of) is (or will become) at particular risk of requiring the 111 emergency service.


    How to complete Part D

    1. Read Guidance Note 3.

    2. Complete the declaration.

    Part D: General declaration

    • I acknowledge and declare that, to the best of my knowledge, the information given in this form is correct;

    • I acknowledge and declare that :
      (please insert your name here, or the person you are applying on behalf of)

      • is (or will become) at particular risk of requiring the 111 emergency service; and

      • does not have a means to contact the 111 emergency service at the premises (such as access to a mobile phone) that can be operated for a continuous 8-hour period in the event of a power failure;

    • I understand that the information I have provided in this form will be stored with Telesmart Ltd;

    • I understand that the information I have provided in this form may be shared with relevant third parties for the purposes of providing and managing my service.